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Mobilizing Identities: The Shape and Reality of Middle and Junior Managers’ Working Lives
The aim of the research is to chart the work of middle and junior healthcare managers; including identity work and to produce an ethnography of the lived experience of middle and junior management within the distinctive organisational context of the NHS. It will explore the identities (goals, values, motivations, beliefs and interactions styles) of middle and junior healthcare managers to see how these are constructed and how they shape the performance of roles. The project will also investigate how such managers leverage their identities to create success, establish trust and broker alliances to exert influence in different and various spheres of their working lives and to see in what ways they use their identities to take forward organizational, group and personal goals. Lastly, it will determine the influence of managerial identities on organisational processes and outcomes; including what constitutes an effective manager. Qualitative research methods will be employed: one-to-one, in-depth, semi-structured interviews (combined with the diary method, to build-in ‘concrete' examples of daily work, for discussion), ‘shadowing' and observation of meetings. Two case-study organisations will be investigated. These will be conducted in two city-based acute hospital Trusts, not yet holding Foundation status. The two Trusts will be virtually identical in size and structure. Our sample of Middle and Junior Managers will be divided equally between those who come from a clinical background and those coming from general management roots, in order to investigate any effects deriving from this difference.
This project commenced in June 2009 and is due to complete in May 2012.
Sponsor
Department of Health (SDO)
Project Team
Dr Janet Harvey (CRSP), Dr Ellen Annandale, John Loan Clarke, Dr Olga Suhomilinova, Dr Ellen Kuhlmann, Dr Jackie Goode (CRSP) and Nicola Selby (CRSP)
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