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Background
Jacqueline joined the Centre in September 2004 and has a background
in Statistics and Operational Research. She has worked in healthcare
and finance, analysing a wide variety of data.
Research Interests
Quantitative research methods.
Current and recent projects
Evaluation of DWP Financial Inclusion Champions Initiative
CRSP was commissioned an evaluation of the Department for Work and Pension’s Financial Inclusion Champions Initiative. The aim was to establish the effectiveness of the Financial Inclusion Champions Initiative looking at both the impact and processes of the Initiative.
Sponsor: HM Treasury
Publication
Signoretta, P., Smith, N., Holmes, L., Beckhelling, J., Hartfree, Y., Hill, K., Manful, E., Padley, M., Perren, K. and Waring, A. (2011) Evaluation of DWP Financial Inclusion Champions Initiative: Final Report and Appendices. London: HM Treasury.
In line with the Government’s ‘Digital Britain’ project, Jobcentre Plus, who sponsors the project, aims to increase the range of services that are delivered online and encourage its customers to migrate to this channel. CRSP was commissioned to undertake a literature review that evaluates UK and international texts covering:
- customers’/clients’ appetite for online use and potential resource obstacles;
- future projections of internet access and technological developments; and
- best practice in online service delivery in both the public and private sphere.
A key aspect of the review is an assessment of the extent to which particular changes may have differential impacts on – or raise different issues for – different parts of their customer base: for example, lone parents, disabled people and people from minority ethnic populations.
The final report was submitted in June 2010. It is anticipated that the report will be published in the summer.
Publication:
Whitfield, G., Perren, K., Stuart, D. and Norris, M. (2010) Literature review to inform the future digitisation of Jobcentre Plus service delivery. Norwich: Department for Work and Pensions.
Evaluation of the Effectiveness of the New Local Safeguarding Children Boards (LSCB)
The Centre for Research in Social Policy (CRSP), in partnership with the Centre for Children and Family Research (CCFR), undertook an evaluation of the effectiveness of Local Safeguarding Children Boards (LSCBs) in England. The issues covered by this study are central to the current government agenda for children’s services, underpinned by the Children Act 2004, to ensure an integrated approach to service provision and that children are safeguarded and their welfare promoted. This project, sponsored by the Department for Children, Schools and Families and the Department of Health, commenced in January 2008 and completed in March 2010.
Related Publication
France, A., Munro, E. R., Meredith, J., Manful, E. and Beckhelling, J. (2009) Effectiveness of the New Local Safeguarding Children Board in England: Interim Report. DCSF Report Report RR126.
Understanding the Experience of Ethnic Minorities at Loughborough University
Sponsor: Loughborough University
Tackling the Transport Barriers to Social Exclusion: the potential of individual transport budgets
Sponsor: Department for Transport
The Social Fund: Current
Role and Future Directions
Sponsor: Joseph Rowntree Foundation
Needs and
Resources in Later Life
Sponsor: Joseph Rowntree Foundation
Related Publications
Middleton, S., Hancock, R., Kellard, K., Beckhelling, J., Phung, V-H. and Perren, K. (2007), Measuring Resources in Later Life: a review of the data,York, Joseph Rowntree Foundation.
The needs and resources of older people, Findings
Kellard, K., Beckhelling, J., Phung, V-H., Middleton, S., Perren, K. and Hancock, R., (2006), Needs and Resources in Later Life: technical report, CRSP Working Paper 537.
Evaluation of the Local Housing Allowance Pathfinders
Sponsor: Department for Work and Pensions
Related Publications
Roberts, S., Beckhelling, J., Phung, V-H. (CRSP), Boreham, R., Anderson, T., and Li, N. (NatCen), (2006), Living with the Local Housing Allowance: claimants' experiences after fifteen months of the LHA in the nine Pathfinder areas. Local Housing Allowance Report 9, Department for Work and Pensions, Corporate Document Services, Leeds.
Further information and related projects.
Recent Projects
A Systematic Review of Poverty Dynamics Research
Sponsor: Joseph Rowntree Foundation
Evidence Based Review on Mobility - Choices and Barriers for Different Social Groups
Sponsor: Department for Transport
Related Publication
Smith, N., Beckhelling, J., Ivaldi, A., Kellard, K., Sandu, A. and Tarrant, C. (2006), Evidence Base Review on Mobility: Choices and Barriers for Different Social Groups, Loughborough: CRSP Working Paper 554.
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