Centre for Research in Social Policy
Loughborough University
Leicestershire, UK, LE11 3TU
Tel: +44 (0)1509 223372/223618
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Jacqueline Beckhelling

Jacqueline Beckhelling

Research Associate
Direct Line: +44 (0)1509 223376
Office: +44 (0)1509 223372
Fax: +44 (0)1509 213409
Email: J.Beckhelling@lboro.ac.uk

Background
Jacqueline joined the Centre in September 2004 and has a background in Statistics and Operational Research. She has worked in healthcare and finance, analysing a wide variety of data.

Research Interests
Quantitative research methods.

Current Projects

Literature Review to Inform the Future Digitalisation of Jobcentre Plus Service Delivery

In line with the Government’s ‘Digital Britain’ project, Jobcentre Plus, who sponsors the project, aims to increase the range of services that are delivered online and encourage its customers to migrate to this channel. CRSP was commissioned to undertake a literature review that evaluates UK and international texts covering:
  • customers’/clients’ appetite for online use and potential resource obstacles;
  • future projections of internet access and technological developments; and
  • best practice in online service delivery in both the public and private sphere.

A key aspect of the review is an assessment of the extent to which particular changes may have differential impacts on – or raise different issues for – different parts of their customer base: for example, lone parents, disabled people and people from minority ethnic populations.

The final report was submitted in June 2010. It is anticipated that the report will be published in the summer.

Evaluation of the Effectiveness of the New Local Safeguarding Children Boards (LSCB)
The Centre for Research in Social Policy (CRSP), in partnership with the Centre for Children and Family Research (CCFR), undertook an evaluation of the effectiveness of Local Safeguarding Children Boards (LSCBs) in England. The issues covered by this study are central to the current government agenda for children’s services, underpinned by the Children Act 2004, to ensure an integrated approach to service provision and that children are safeguarded and their welfare promoted. This project, sponsored by the Department for Children, Schools and Families and the Department of Health, commenced in January 2008 and completed in March 2010.

Related Publication
France, A., Munro, E. R., Meredith, J., Manful, E. and Beckhelling, J. (2009) Effectiveness of the New Local Safeguarding Children Board in England: Interim Report. DCSF Report Report RR126.

 

Understanding the Experience of Ethnic Minorities at Loughborough University
Sponsor: Loughborough University

Tackling the Transport Barriers to Social Exclusion: the potential of individual transport budgets
Sponsor: Department for Transport

The Social Fund: Current Role and Future Directions
Sponsor: Joseph Rowntree Foundation

 

Needs and Resources in Later Life
Sponsor: Joseph Rowntree Foundation

Related Publications
Middleton, S., Hancock, R., Kellard, K., Beckhelling, J., Phung, V-H. and Perren, K. (2007), Measuring Resources in Later Life: a review of the data,York, Joseph Rowntree Foundation.

The needs and resources of older people, Findings

Kellard, K., Beckhelling, J., Phung, V-H., Middleton, S., Perren, K. and Hancock, R., (2006), Needs and Resources in Later Life: technical report, CRSP Working Paper 537.

 

Evaluation of the Local Housing Allowance Pathfinders
Sponsor: Department for Work and Pensions

Related Publications
Roberts, S., Beckhelling, J., Phung, V-H. (CRSP), Boreham, R., Anderson, T., and Li, N. (NatCen), (2006), Living with the Local Housing Allowance: claimants' experiences after fifteen months of the LHA in the nine Pathfinder areas. Local Housing Allowance Report 9, Department for Work and Pensions, Corporate Document Services, Leeds.

Further information and related projects.

 

Recent Projects

A Systematic Review of Poverty Dynamics Research
Sponsor: Joseph Rowntree Foundation

Evidence Based Review on Mobility - Choices and Barriers for Different Social Groups
Sponsor: Department for Transport

Related Publication
Smith, N., Beckhelling, J., Ivaldi, A., Kellard, K., Sandu, A. and Tarrant, C. (2006), Evidence Base Review on Mobility: Choices and Barriers for Different Social Groups, Loughborough: CRSP Working Paper 554.

 

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