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Background
After her first degree in Sociology & Social Administration at the University of Newcastle upon Tyne, Jackie trained and worked as a Probation Officer and as a teacher, before beginning her research career in 1992 in the Department of Social Sciences at Loughborough University, where she worked on a number of Leverhulme, ESRC and Joseph Rowntree Foundation-funded projects, including the ‘Purse or Wallet?’ study of the gendered distribution of income within families in receipt of benefits, with Professor Ruth Lister.
Jackie joined CRSP in 2008 after working on the ESRC/MRC Innovative Health Technologies Programme project ‘NHS Direct: Empowerment or Dependency?’, with colleagues from Kings College London, the University of Nottingham and ScHAAR, University of Sheffield, as well as on a number of Higher Education projects (the experiences of HE students with disabilities, the experiences of international doctoral students, the training needs of doctoral supervisors, a ‘Roberts’-funded project to improve PhD supervision and research project management meetings through peer observation, and evaluations of a new Graduate Entry Medicine course, and a new Veterinary degree course) at the University of Nottingham. She received her PhD ‘Governmentality: Welfare, Health and Higher Education as sites of Agency, Resistance and Identity’ in 2007.
Jackie has reviewed for the Journal of Social Policy,
Critical Social Policy, Health, Social Science and
Medicine, Sociological Research Online, Human Relations and Social Politics.
Research Interests
Jackie’s research interests are in household financial decision-making, especially with reference to credit and debt; health/health service research; the sociology of food and eating; the experience of doctoral study; gender; and qualitative methodologies.
Current Projects
Mobilizing Identities: The Shape and Reality of Middle and Junior Managers’ Working Lives
The aim of the research is to chart the work of middle and junior healthcare managers; including identity work and to produce an ethnography of the lived experience of middle and junior management within the distinctive organisational context of the NHS. It will explore the identities (goals, values, motivations, beliefs and interactions styles) of middle and junior healthcare managers to see how these are constructed and how they shape the performance of roles. The project also investigate how such managers leverage their identities to create success, establish trust and broker alliances to exert influence in different and various spheres of their working lives and to see in what ways they use their identities to take forward organisational, group and personal goals. Lastly, it will determine the influence of managerial identities on organisational processes and outcomes; including what constitutes an effective manager.
Sponsor: Department of Health (SDO)
Experiences of using the Pension, Disability and Carers Service (PDCS)
As part of promoting greater independence and well-being in later life, the government wants to make sure that everyone who is entitled to certain benefits actually receives them, and that they are delivered in the most effective way. At present, not all of those who are entitled to benefits for older people are claiming them and little is known about how people find out information about their entitlements. This research is looking at what kind of events in people’s lives may prompt contact with the Pensions, Disability and Carers Service (PDCS), and what people’s experience of service delivery has been. The PDCS hopes this research will help them to make the process easier and more effective for its customers in the future.
Where Does the Money go? Credit and Debt today
Thee extent of personal debt in the UK and its impacts are key policy issues. However, there is a lack of an in-depth understanding of the interaction between debt and income – and specifically poverty – over time. A dynamic approach is needed to unpack these complex inter-relationships, examining the interplay between debt and poverty over time. This project started in March 2008 and is funded by the Joseph Rowntree Foundation.
Relevant Publications
Dearden, C., Goode, J., Whitfield, G. and Cox. L. (2010) Credit and debt in low-income families. York: Joseph Rowntree Foundation.
Selected Publications
Goode, J. (forthcoming February 2010) The role of gender dynamics in decisions on credit and debt in low income families. Critical Social Policy, Issue 30(1).
Goode, J. (forthcoming April 2010) 'Perhaps I should be more proactive in changing my own supervisions': student
agency in 'doing supervision'. Chapter 3 in The Routledge Doctoral Student's Companion: Getting to Grips with Research in Education and the Social Sciences. (Eds) Pat Thomson and Melanie Walker. Routledge.
NEW Goode, J. (2009) For love or money? Couples' negotiations of credit and debt in low-income families in the UK.
Benefits: the Journal of Poverty and Social Justice, Volume 17, Number 3, pp. 213-224.
Goode, J. (2007) ‘Managing’ Disability: early experiences of university students with disabilities. Disability & Society, Volume 22, Number 1, pp35-48.
Goode, J. (2007) Empowering or disempowering the international PhD student?: constructions of the dependent and independent learner. British Journal of Sociology of Education, Vol. 28, Number 5, pp589-603.
Goode, J. (2006) Women’s Studies 1959-2005 Qualitative Inquiry, Vol. 12, No.4, pp769-796.
Tavakol, M., Rahemi-Madeseh, M., Torabi, S., Goode, J. (2006) Opposite gender doctor-patient interactions in Iran. Teaching and Learning in Medicine 18 (4), pp320-325.
Goode, J. (2006) Research Identities: reflections of a contract researcher. Sociological Research Online Volume 11, Issue 2, June.
Hanlon, G., Goode, J., Greatbatch, D., Luff, D., O’Cathain, A. and Strangleman, T. (2006) Risk society and the NHS - From the traditional to the new citizen? Critical Perspectives on Accounting, Volume 17, Issues 2-3 , February-April 2006, pp 270-282.
Goode, J., and Greatbatch, D. (2005) Boundary Work: the production and consumption of health information and advice within service interactions between staff and callers to NHS Direct. Journal of Consumer Culture Vol 5(3): 315-337.
O’Cathain, A., Goode, J., Luff, D., Strangleman, T., Hanlon, G., and Greatbatch, D. (2005) Does NHS Direct Empower Patients? Social Science & Medicine, 61:1761-1771.
Hanlon, G., Strangleman, T., Goode, J., Luff, D., O'Cathain, A., and Greatbatch, D. (2005) Knowledge, technology, and nursing: the case of NHS Direct. Human Relations, 58:147-171.
Greatbatch, D., Hanlon, G., Goode, J., O’Cathain, A., Strangleman, T., and Luff, D. (2005) Telephone Triage, Expert Systems and Clinical Expertise. Sociology of Health & Illness, Vol 27, No.6, pp802-830.
Goode, J., O’Cathain, A., Luff, D., Hanlon, G., Strangleman, T., and Greatbatch, D. (2004) Male Callers To NHS Direct: The Assertive Carer, The New Dad, And The Reluctant Patient. Health: An Interdisciplinary Journal for the Social Study of Health, Illness and Medicine, Vol 8(3): 311-328.
Goode, J., Greatbatch, D. O’Cathain, A., Luff, D., Hanlon, G., and Strangleman, T. (2004) Risk and the Responsible Health Consumer. Critical Social Policy Volume 24 (2): 210-232.
Buckland, S., Christopher, F., and Goode, J. (2002) How people use written health information in decisions about their treatments and health care. Help for Health Trust, Winchester.
Beardsworth, A.D., Bryman, A., Keil, T., Goode, J., Haslam, C., & Sherratt, E. (2002) Women, men and food: the significance of gender for nutritional attitudes and choices. British Food Journal, 104, 470-491.
Haslam, C., Sherratt, E., Holdsworth, M., Beardsworth, A., Keil, T., and Goode, J. (2000) Social Factors Associated with Self-reported Dietary Change. Journal of Nutrition Education, Vol 32, Number 6.
Goode, Jackie (2000) Is the position of women in higher education changing? in Academic Work and Life: International Perspectives on Higher Education (ed) Malcolm Tight. JAI Press.
Goode, J., Callender, C. and Lister, R. (1998) Purse or Wallet? Gender Inequalities and the Distribution of Income in Families on Benefits. JRF/Policy Studies Institute.
Goode, J. and Bagilhole, B. (1998) The Social Construction of Gendered Equal Opportunities in UK Universities: A Case Study of Women Technicians. Critical Social Policy, Vol 18 (2) pp175-192.
Goode, J. and Bagilhole, B. (1998) Gendering the Management of Change in Higher Education: A case study. Gender, Work and Organization, Vol.5, Issue 3, pp148-164, July. ISSN 0968-6673.
Goode, J. Beardsworth, A., Keil, T., Haslam, C. and Sherratt, E. (1996) The Nutritional Health of the Nation: Diet, Exercise and Weight in Lay Health Accounts. British Journal of Nursing. Vol 5, Number 7, 11-24 April.
Goode, J. Beardsworth, A., Keil, T., Haslam, C. and Sherratt, E. (1996) Changing the Nation’s Diet: Responses to Dietary Messages and other themes on the Health Agenda. Health Education Journal, September.
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